Privacy Policy

1. Information We Collect

We may collect personal information including:

• Name, contact information, and demographic details

• Health and behavioral information relevant to services

• Payment and billing information

• Communications (email, phone, forms)

2. How Information Is Used

Information is used to:

• Provide consulting and behavior analysis services

• Communicate with clients

• Maintain records as required by law

• Process payments

• Improve service quality

3. Confidentiality & Security

We take reasonable administrative, technical, and physical safeguards to protect your information. Access is limited to authorized individuals only.

4. Disclosure of Information

We do not sell or share personal information except:

• With client authorization

• As required by law

• For professional consultation (de-identified when possible)

5. Client Rights

Clients have the right to:

• Access their records

• Request corrections

• Request restrictions on disclosure

• Receive an accounting of disclosures

6. Electronic Communication

Email and electronic communication may carry risks. By engaging in services, you acknowledge and accept these risks.

7. Record Retention

Records are retained in accordance with professional and legal requirements.

8. Changes to This Policy

This policy may be updated periodically. Updates will be posted with a revised effective date.

9. Contact Information

For questions or concerns about this policy, contact: jenna@luminalearningbehavior.com